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The last posts

STILL TIME TO POST THAT PERFECT CHRISTMAS GIFT

JOYOUS HAND PAINTED PORCELAIN IS A PRESENT SO MANY PEOPLE APPRECIATED - ORDER BEFORE SATURDAY 20TH ...

OIL BOTTLE PROMOTION FOR WoW!

As a corporate partner and supporter of Wellbeing of Women, I have promised that, throughout 2014, ...

"An Absolute Joy" - verdict on Scent-sational Candles

It was a risk, but ...  I sent two examples of my Scent-sational Candles to Candlefind reviewer, ...

Finalist for Gift of the Year 2013

Our Finest Bone China Limited Edtion Presentation Bowls are one of the three finalists for Gift of ...

CHH is SHORTLISTED THREE TIMES FOR GIFT OF THE YEAR 2013

For the Second Successive year we have received three shortlist nominations for the accolade of ...

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DELIVERY

We offer delivery within the UK and CONTINENTAL EUROPE online and are delighted to arrange purchases for shipment wherever feasible, so do give us a call.

For Standard Delivery in the UK we use Royal Mail First Class or Courier and charge £3.60 on orders up to £50, and FREE DELIVERY above £50.

For Special Delivery in the UK we use Royail Mail Special Delivery or Courier and charge £7.99.

Delivery to Europe costs £6.00.

We are pleased to ship to the REST OF THE WORLD but the cost is best established by contacting us by email or telephone (+44 (0) 1635 579022).

For any special delivery requirements, please contact us at info@chh-design.com

We aim, but do not guarantee, to dispatch all purchases within 48 hours of your order. 

 

RETURNS AND REFUNDS

The primary aim is that all customers enjoy their purchases.  Owing to the nature of the pieces, traditionally produced and entirely hand painted, they are not identical and sometimes there may be a human oversight. Whatever the nature of your disappointment, please let us know.

In any event, we will happily refund you, provided that the goods and gift packaging are returned to us in good condition within 21 days of purchase. We will only refund the original postage costs and/or return postage costs if the goods were faulty or damaged upon receipt. Please contact us by e-mail at info@chh-design.com prior to returning any purchases. We recommend obtaining a proof of postage for any returns.


This policy does not affect your statutory rights.